THIS IS A BINDING AGREEMENT. If You do not agree to be bound by all of these Terms, then You may not use the Platform or Services. Your initial use or continued use of the Platform or Services constitutes Your continuous agreement to these Terms. 

Centuryman LLC, a Florida Limited Liability Company (the "Company”, “Centuryman," "CenturyHouse," "we," "us," or "our") is the owner and operator of the CenturyHouse platform (the “Platform”). The Platform helps Users (“You” or “Customer”) facilitate intergenerational continuity, family culture, and family governance. The Company also provides direct consulting on family continuity (together with the use of the Platform, the “Services”). Centuryman’s customers include families and family advisors, as well as those delegated access to the Platform or Services by our Customers (together, “Users”). 

These Terms of Use, Conditions of Use, and Binding Agreement (together, the “Terms” or “Agreement”) govern the use by You and any Authorized User of the Platform and/or Services. By using the Platform or Services, You acknowledge and agree to these Terms. References to “Company”, “Centuryman,” “CenturyHouse”, “we,” and “us” herein include Centuryman's past, present, and future subsidiaries, parent companies, members, and affiliates, as well as each of these entities' agents, employees, officers, directors, predecessors in interest, successors, and assigns. References to “Client,” “Customer,” “You,” or “Your” include all a Client’s authorized or unauthorized Users using Your CenturyHouse account login or beneficiaries of services provided by Company to You or Your representative or agent.

IMPORTANT NOTICE REGARDING ARBITRATION: WHEN YOU AGREE TO THESE TERMS YOU ARE AGREEING (WITH LIMITED EXCEPTION) TO RESOLVE ANY DISPUTE BETWEEN YOU AND THE COMPANY THROUGH BINDING, INDIVIDUAL ARBITRATION RATHER THAN IN COURT. PLEASE REVIEW CAREFULLY BELOW FOR DETAILS REGARDING ARBITRATION.

1.  Professional Advice Disclaimer

Educational Purposes Only. The Platform and Services are intended solely for educational, informational, planning, and organizational purposes. CenturyHouse provides tools, frameworks, exercises, assessments, recommendations, and educational materials designed to assist Users in thinking about family culture, governance, continuity, values, traditions, stewardship, leadership, and related topics. No Legal, Tax, Investment, Accounting, Medical, Psychological, Therapeutic, Counseling, Fiduciary, or Professional Advice. Company is not a law firm, accounting firm, investment advisory firm, family office, therapy practice, counseling service, or fiduciary. Nothing contained within the Platform or Services constitutes legal advice, tax advice, accounting advice, investment advice, financial planning advice, estate planning advice, psychological advice, mental health counseling, marriage counseling, medical advice, fiduciary advice, or any other form of professional advice.

Independent Judgment Required. Users are solely responsible for evaluating and implementing any recommendation, framework, strategy, policy, governance structure, family constitution, succession plan, inheritance strategy, educational decision, or other action discussed or suggested through the Platform or Services. Users should consult their own qualified legal, tax, accounting, investment, insurance, medical, psychological, or other professional advisors before acting on any information obtained through the Platform or Services. You should consult qualified legal, financial, tax, investment, estate-planning, accounting, mental-health, medical, pastoral, or other professional advisors before making decisions involving trusts, estates, inheritance, family governance, family businesses, investments, philanthropy, family conflict, mental health, abuse, trauma, addiction, divorce, elder care, guardianship, or other sensitive personal or family matters.

No Professional Relationship Created. Use of the Platform or Services does not create an attorney-client relationship, financial advisor-client relationship, therapist-client relationship, fiduciary relationship, agency relationship, or any other professional relationship between Company and any User.

The examples, stories, frameworks, and recommendations in the Platform or Services are not guarantees of any particular outcome. Families are complex. People have agency. No book, method, program, tool, or advisor can guarantee family unity, faith transmission, wise heirs, wealth preservation, relational repair, business succession, or multigenerational continuity.

Company is not responsible for disputes among family members, beneficiaries, heirs, spouses, trustees, advisors, or other third parties arising from or relating to the use of the Platform, the implementation of recommendations, family governance decisions, succession planning decisions, or information maintained within the Platform.

2. Agreement, Term, and Termination

These Terms are a binding legal commitment between You and Company, so please read them carefully. If you are accessing and using the Platform or Services on behalf of another person or family (such as a client of yours), you represent and warrant that you have the authority to bind that person or family to these Terms. In that case, “You” and “Your” will refer to that other legal entity. This Agreement and Your license to use the Platform or Services shall be effective for a term of the Agreement beginning on the date You first use the Platform or Services and shall continue for a period of one (1) year and shall renew annually for as long as You are a valid paying User, have an active sponsored membership (see "Sponsorship by Third Parties (Advisors)" section below), or until terminated by Company. You shall have no termination rights other than to cease Your use of the Platform or Services. Company may, at its sole discretion, discontinue Your use or access to the Platform or Services at any time and/or exercise any rights Company may have at law, in equity, under this Agreement. If You do not agree to be bound by these terms, You may not use the Platform or Services.

3. Notices and Changes to Terms

All notices given by You to Company under this Agreement must be in writing and sent by registered or certified or express mail, return receipt requested and postage prepaid, or by Federal Express or another reputable courier, or delivered personally to Company’s address. We may modify or update these Terms at any time, in our sole discretion. If You continue to use the Platform or Services after we have communicated the modified Terms to You, You are indicating to us that You agree to be bound by the modified Terms. If You do not agree to be bound by the modified Terms, then You may not use the Platform or Services. Because our Platform and Services are evolving over time we may change or discontinue all or any part, at any time and without notice, at our sole discretion.

4. Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use and disclose information from Users on the site and as part of the Information we provide. You acknowledge and agree that Your use of the Platform and Services is subject to our Privacy Policy. Your use of the Platform and Services constitutes Your agreement and acknowledgement that You have read and agree to be bound by the Privacy Policy and these Terms. 

5. Your CenturyHouse Account

You may use the Platform or Services only if You are 18 years or older, capable of forming a binding legal contract with Company, and are not barred from using the Platform or Services under applicable law. You must create an account (“Account”) to use our Platform or Services. You agree to provide us with accurate and complete information for Your Account and to update such information, as needed, to keep it accurate, complete and up-to-date. You agree that You will notify us immediately of any unauthorized use of Your Account. You agree that You are responsible for all activities that occur under Your Account, including the activities of any Users accessing the Platform using Your credentials, whether or not You know about or authorized them to do so. 

6. Access and Licenses

Subject to Your compliance with these Terms and completion of payment or sponsorship, the Company grants You a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Platform or Services for the authorized purposes described in the "Acceptable Use Policy" below. All reports, scores, recommendations, analyses, summaries, assessments, and other outputs generated by the Platform are owned by Company and licensed to User for personal use. You may not allow access to the Platform or Services by anyone other than individuals whom You have authorized through the methods permitted by Company to use the Platform or Services solely on Your behalf and for whom all applicable fees have been paid. Except as expressly permitted in these Terms or by Company in writing, You may not: (i) copy, modify or create derivative works based on the Platform or Services; (ii) distribute, transfer, sublicense, lease, lend or rent the Platform or Services to any third party; (iii) reverse engineer, decompile or disassemble the Platform or Services; or (iv) make the functionality of the Platform or Services available to anyone other than except with our express written permission. Company reserves all rights in and to the Platform and Services not expressly granted to You under these Terms. You acknowledge that Company owns the Platform or Services. You have no proprietary rights to the underlying information, algorithms, LLMs, or technologies used by Company to create or provide the Platform and Services. Violations of this Agreement include but are not limited to any attempt to avoid user authentication or security of any host, network, or account. This includes accessing content not intended for visitors and logging into an account you are not expressly permitted to access. Attempting to force a denial of service by email bombing, packet spoofing, flooding, DDOS, or any other similar measures is strictly prohibited. You are forbidden to perform any network monitoring, including probing the security of networks or attempting to intercept data not intended for the Client. Company reserves the right to terminate Your use, terminate Your license, and/or pursue legal action against any User for known or realized unauthorized use of the Platform or Services.

As between Company and the User, Users retain ownership of the information, content, family materials, traditions, documents, photographs, governance materials, notes, submissions, and other content uploaded to the Platform ("User Content"). By submitting User Content, You grant Company a worldwide, non-exclusive, royalty-free license to host, store, copy, process, display, transmit, modify, create derivative works from, and otherwise use User Content solely as reasonably necessary to operate, maintain, improve, secure, and provide the Platform and Services. This license survives for so long as User Content remains stored within Company systems or backup systems.

7. Data, Information, & Family Member Data, Sensitive Family Information, and Consent

You acknowledge that You have read our Privacy Policy and understand that it sets forth how we will collect, store, share and use Your Personal Data (as defined therein), both when You are a User of the Platform or Services and how personal data is used within the Platform or Services. If You do not agree with our Privacy Policy, then You must stop using the Platform and Services immediately. Your use of the Platform or Services constitutes Your agreement and acknowledgement that You have read and agree to be bound by the Privacy Policy and these Terms. 

The Platform permits Users to enter, upload, store, analyze, organize, and maintain information concerning family members, advisors, beneficiaries, descendants, spouses, trustees, and other individuals. You are solely responsible for the accuracy, completeness, and updating of all information entered into the Platform. Company has no obligation or means to verify information provided by Users and may rely on such information as provided. You also represent and warrant that You possess all rights, permissions, authority, and consents necessary to provide such information to Company via the Platform and to authorize Company to process, store, display, analyze, transmit, and otherwise use such information as contemplated by the Platform and Services. You acknowledge that Company has no obligation to verify whether You possess the authority to provide information regarding any third party and may rely entirely upon Your representations. You further agree that You are solely responsible for obtaining any required consent, authorization, notice, or permission from family members, advisors, beneficiaries, or other persons whose information is entered into the Platform. You shall indemnify and hold harmless Company from any claim arising out of Your submission, storage, disclosure, or use of information relating to any third party. Users acknowledge that the Platform may contain information relating to family relationships, family governance, family history, family culture, family values, religious beliefs, personal observations, succession planning, family wealth structures, educational planning, family conflicts, family assessments, and other highly personal matters. Company will use commercially reasonable efforts to protect such information; however, no system can be guaranteed completely secure. Users assume the risk of submitting information they consider sensitive, confidential, proprietary, personal, or private.

Users shall not use the Platform to upload, transmit, distribute, publish, or store content that:

(a) is unlawful, fraudulent, defamatory, threatening, harassing, abusive, hateful, obscene, or discriminatory;

(b) infringes the intellectual property, privacy, publicity, confidentiality, or other rights of any third party;

(c) contains malicious code, viruses, spyware, or harmful software;

(d) impersonates any person or entity; or

(e) otherwise interferes with the operation of the Platform or the rights of other Users.

Company reserves the right, but not the obligation, to remove content or suspend accounts that violate these standards.

8. Payment

Payment terms are contained in Your order form at checkout or in Your invoice. You will be billed to the credit card on file unless otherwise agreed in writing. You agree to pay Company the amount that is specified in the order form at checkout in accordance with these Terms and any other terms associated with such payment plan, and You authorize Company (or our third party payment processor) to bill Your payment method on a periodic basis in accordance with such terms. Unless otherwise stated at checkout or any quote provided by Company, prices quoted shall be good for a period of thirty (30) days. Full payment is due at the time of checkout. You acknowledge that Your Payment to Company is not contingent upon payment to You from a third party. Where required by law, sales and use tax shall be charged in addition to all quoted fees.  All amounts paid are non-refundable and we reserve the right to change our prices in the future.

9. Sponsorship by Third Parties (Advisors)

For purposes of these Terms: “Sponsor” means an advisor, firm, or other User that purchases one or more Sponsorship Credits to fund House Membership for one or more families. “Sponsorship Credit” means a prepaid unit entitling one Sponsored Family to one Membership Year of House Membership, at the price set forth at checkout. “Sponsored Family” or “Sponsored User” means a family or family principal whose House Membership is funded by a Sponsor. “House Membership” means the annual license to access and use the Platform granted under Section 6 (Access and Licenses) and governed by these Terms. “Activation” means the point at which a Sponsored User completes account setup by establishing account credentials, accepting these Terms, and acknowledging the Sponsorship Authorization and Activation Disclosure presented at setup. “Membership Year” means the one (1) year term of a House Membership, beginning at Activation and at each renewal. “Dormant Archive” means the read-only preservation state described below.

The sponsorship model. A Sponsor purchases Sponsorship Credits through Company’s checkout. One Sponsorship Credit funds one Membership Year of House Membership for one Sponsored Family. Purchase of a Sponsorship Credit confers no right of access to the Platform or to any User Content and grants the Sponsor no license beyond the internal-use license described in Section 13 (Intellectual Property). The purchase of Sponsorship Credits is a transaction solely between the Sponsor and Company.

Activation is the sole consumption event. A Sponsorship Credit is applied, and a Sponsor’s available balance is reduced, only upon Activation by a Sponsored User. Referral to, registration for, or completion of the Family Legacy Diagnostic does not constitute Activation and does not apply, reduce, or consume any Sponsorship Credit. A Sponsored User is never charged for House Membership funded by a Sponsor and is not required to provide payment information to activate. Company will not block or delay creation of a Sponsored User’s Account on account of a Sponsor’s insufficient balance; where no Credit is available at Activation, the membership is provided during a limited grace period pending funding by the Sponsor, after which it may enter Dormant Archive.

Sponsor authorization and representations. By purchasing Sponsorship Credits, the Sponsor authorizes Company to apply one Credit upon each Activation of a Sponsored Family, and, unless the Sponsor has released a given family from renewal, to apply one Credit upon each renewal of that family’s House Membership while the Sponsor maintains an available balance. The Sponsor represents and warrants that it is authorized to sponsor each family it invites, that its payment to Company is not contingent upon payment to the Sponsor by any third party, and that no portion of any fee paid to Company constitutes a referral, solicitation, or commission fee paid to or by the Sponsor. Sponsorship creates no advisory, fiduciary, agency, partnership, or joint-venture relationship between the Sponsor and Company, and no such relationship between Company and any Sponsored User beyond that described in these Terms.

Access to family records. Sponsorship funds a Sponsored Family’s access and does not entitle the Sponsor to view, retrieve, or receive any User Content. A Sponsor may access User Content only to the extent, and for the pillars, that the Sponsored User expressly grants such access, and any such grant may be modified or revoked by the Sponsored User at any time. Company is the provider of the Platform and the custodian and controller of User Content; the Sponsor is neither.

Term, renewal, and Dormant Archive. Each House Membership continues for one Membership Year from Activation and renews for successive Membership Years as provided in this Section. At each anniversary, renewal is funded, in order: (i) by the Sponsor from an available Sponsorship Credit, unless the Sponsor has released the family from renewal; then, failing that, (ii) by the Sponsored User directly, if and where Company offers such a continuation. If a Membership Year is not renewed by either means, the House Membership enters Dormant Archive, in which the Sponsored User’s Account and User Content are retained in read-only form and are not deleted, and from which the Sponsored User or a Sponsor may reactivate the House Membership at any time at the then-current fee. This Section governs the term and renewal of House Memberships notwithstanding any general monthly-term, automatic-billing, or inactivity-deletion provision stated elsewhere in these Terms.

Sponsorship Credits, expiration, and refunds. Unused Sponsorship Credits do not expire. Sponsorship Credits are non-refundable except at Company’s sole discretion pursuant to the CenturyHouse Promise, under which an unused Credit may, at Company’s election, be refunded, credited toward any future CenturyHouse product or service, or transferred. Nothing in this Section obligates Company to provide a refund, and Company applies the CenturyHouse Promise at its discretion. This Section governs Sponsorship Credits notwithstanding any general non-refundability provision stated elsewhere in these Terms.

10. Acceptable Use Policy

Without limiting any provision of these Terms, You may only use the Platform or Services exclusively for activities permitted under the laws of any jurisdiction to which You are bound. You represent that the Platform or Services will not be used to engage in activities that would violate applicable local, state, national or international law, or any regulations having the force of law, including the laws, regulations, and ordinances of the State of Florida (where Company is headquartered) or any jurisdiction from which You accessed the Platform. You may not use Platform or Services in a manner that exceeds the rights granted for Your use. 

You are responsible for all activities that occur under Your account (or any of Users’ accounts using Your email or credentials). You agree to (a) have sole responsibility for the accuracy, quality, integrity, legality, reliability, and appropriateness of all content and data that You (or any of Your Authorized Users) input into or store using the Platform or Services; (b) use commercially reasonable efforts to prevent unauthorized access to, or use of, the Platform or Services, and notify Company promptly of any such unauthorized access or use; and (c) comply with this Acceptable Use Policy and all applicable local, state, federal and foreign laws in using the Platform or Services. Company reserves the right to terminate and pursue legal action against any User for a violation of this acceptable use policy.

11. Feedback

We welcome feedback, comments, and suggestions for improvements to our Platform and Services. If You provide feedback or recommendations to us, You grant to us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sublicensable and transferable license to use the content of Your feedback for any purpose, including to improve our Platform or Services without any obligation to compensate You for providing ideas or feedback. 

12. Disclaimer of Warranty and Indemnity

Company will not be subject to liability for Your use of the Platform or Services. Company DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. COMPANY MAKES NO WARRANTY OF ANY KIND THAT THE SERVICES, OR ANY PRODUCTS OR RESULTS OF THE USE THEREOF, WILL MEET THE USER’S REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, ACHIEVE ANY INTENDED RESULT, BE COMPATIBLE OR WORK WITH ANY SOFTWARE, SYSTEM OR OTHER SERVICES, OR BE SECURE, ACCURATE, COMPLETE, FREE OF HARMFUL CODE, OR ERROR-FREE. The Platform and Services are provided “AS IS.” We make no warranty that the Platform or Services will meet Your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness or reliability of any Platform or Services. By using the Platform or Services, or by taking an action using the Platform or Services licensed from Company, You acknowledge that Company’s sole and exclusive liability and Your  sole and exclusive remedy for breach of the limited warranty outlined in this Section shall be re-performance of the affected services. You will indemnify and hold harmless Company and its officers, directors, employees and agents, from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with (i) Your access to or use of the Platform or Services or (ii) Your violation of these Terms.

Company makes no representation, warranty, or guarantee regarding any outcome associated with use of the Platform or Services. Family relationships, family continuity, wealth preservation, family governance, succession planning, personal development, parenting outcomes, marital outcomes, family harmony, family culture, and multigenerational success are influenced by numerous factors beyond Company's control.

Company does not guarantee that use of the Platform or Services will improve family relationships, reduce family conflict, preserve family wealth, improve communication, increase family engagement, reduce family entropy, achieve family continuity, create a "100-Year Family," or produce any particular result. Any examples, testimonials, illustrations, assessments, scores, recommendations, projections, or case studies are provided for illustrative purposes only and should not be construed as promises or guarantees of future performance or outcomes.

13. Limitation of Liability  

IN NO EVENT SHALL COMPANY BE LIABLE TO YOU, ANY USER, OR ANY THIRD PARTY FOR ANY (A) LOSS OF USE, INCREASED COSTS, DIMINUTION IN VALUE OR LOST BUSINESS, PRODUCTION, REVENUES, OR PROFITS; (B) LOSS OF GOODWILL OR REPUTATION; (C) USE, INABILITY TO USE, LOSS, INTERRUPTION, DELAY OR RECOVERY OF ANY DATA, OR BREACH OF DATA OR SYSTEM SECURITY; OR (D) FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL COMPANY’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EXCEED THE TOTAL OF THE AMOUNTS PAID TO COMPANY FOR THE PLATFORM AND SERVICES THAT ARE THE SUBJECT OF THE APPLICABLE CLAIM. Company shall not be liable or responsible to You or any User, nor be deemed to have defaulted or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of Company including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts riot, or other civil unrest, national emergency, revolution, insurrection, epidemic, pandemic, lockouts, strikes or other labor disputes (whether or not relating to either party’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

14. Intellectual Property

You agree that the Platform and Services are licensed to You by Company, but these are and will remain the property of Company. The CenturyHouse methodology, Family Entropy framework, Family Legacy Diagnostic, Family Legacy Score, Five Pillars framework, governance systems, continuity frameworks, exercises, worksheets, templates, educational content, recommendations, software, algorithms, assessments, reports, designs, text, graphics, trademarks, service marks, trade dress, and all related intellectual property are owned exclusively by Company or its licensors. No license is granted except as expressly stated in these Terms. You do not have any license or right to use any trade or service mark displayed in any part of the Platform or Service without the express written permission of Company. Company’s intellectual property rights in and to the product are protected by the United States copyright and trademark laws, and will be vigorously defended. You agree that You are not authorized to reproduce, copy, republish, upload to a third party or distribute any part of the Platform or Service, except as provided under this Agreement.

Users shall not use the Platform, Services, Content, assessments, outputs, reports, methodologies, frameworks, or materials for purposes of creating, training, improving, benchmarking, validating, testing, developing, marketing, or operating any competing product, service, platform, artificial intelligence model, machine learning model, dataset, educational curriculum, coaching system, family governance platform, or advisory business. Users may not scrape, harvest, systematically collect, reproduce, republish, reverse engineer, extract, or compile Platform content or outputs into any database, knowledge base, AI training corpus, or competing product.

Unless expressly authorized in a separate written agreement, advisors, consultants, coaches, attorneys, accountants, investment advisors, family offices, and other professional users receive only an internal-use license. Other than authorized client sponsorships of paid client memberships through the platform, no advisor or professional user may sublicense, white-label, redistribute, resell, commercialize, or provide access to the Platform, Services, assessments, reports, methodologies, frameworks, or content to third parties without Company's prior written consent.

User grants Company the right to use testimonials, reviews, feedback, survey responses, and success stories for marketing purposes unless User revokes such consent in writing.

15. Information You Provide.

In some instances, You may provide Company with personal and contact information about others – including your family members and advisors. In these situations, You hereby grant to Company a non-exclusive, transferable, sublicensable, worldwide, royalty-free license to use, copy, modify, and create derivative work as needed to operate and provide the Platform or Services to You. You represent and warrant that You have all rights and consents, and will obtain all rights and consents, with respect to all information You provide Company to the extent necessary (i) for You and Company to comply with all applicable laws, rules and regulations including, without limitation, all applicable data protection and privacy laws; and (ii) for You to grant Company the license rights to use the information You provide  under these Terms. You also represent and warrant that Your provision of information about Yourself or others to be made available through the Platform or Services will not infringe, misappropriate, or violate a third party’s intellectual property rights, or any rights of publicity or privacy, or result in the violation of any applicable law or regulation. You  can request that Company delete any information you provided in accordance with our Privacy Policy.

Company may retain User information for as long as reasonably necessary to provide the Platform and Services, comply with legal obligations, resolve disputes, enforce agreements, maintain security, or preserve backup systems. Following account deletion, Company may retain archived, backup, legal compliance, audit, security, fraud prevention, and disaster recovery copies of information for a commercially reasonable period, after which such information may be deleted in the ordinary course of business.

16. Dispute Resolution.

YOU AND COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, if the parties’ dispute is resolved through arbitration, the arbitrator may not consolidate another person’s claims with Your claims, and may not otherwise preside over any form of a representative or class proceeding. The parties shall attempt to resolve any disputes related to these Terms, the Platform, and the Services by the exclusive means of arbitration administered by a nationally recognized arbiter to be heard in Palm Beach County Florida under the rules of the American Arbitration Association. Neither party may commence any adversarial proceeding in any other forum. The arbitrator's determination will be final and binding on the parties, may be entered in a court of competent jurisdiction for enforcement, and may be enforced in other jurisdictions. Each party hereby consents to any dispute related to these Terms, the Platform, or Services being heard and resolved exclusively pursuant to this section. Nothing in this section is intended to be construed to prevent a party from seeking injunctive or similar interim relief from a court of competent jurisdiction. If Your claim is for U.S. $10,000 or less, You may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic or video-conference hearing, or by an in-person hearing as established by the AAA Rules. If Your claim exceeds U.S. $10,000, the right to a hearing will be determined by the AAA Rules. The parties agree that the arbitrator will have exclusive authority to decide all issues relating to the interpretation, applicability, enforceability, and scope of this arbitration agreement.

17. Miscellaneous

This Agreement shall be governed by and construed, and enforced per the laws of the State of Delaware, excluding its choice of law rules regardless of its place of execution. Any dispute not subject to arbitration shall be brought exclusively in the state or federal courts located in Palm Beach County, Florida, and each party irrevocably submits to the jurisdiction of such courts for purposes of enforcing arbitration awards or obtaining injunctive relief.

No waiver of any term or condition of this Agreement shall be deemed to be a waiver of any subsequent breach of any term or condition. If any part of this Agreement shall be held unenforceable, the remainder of this Agreement will nevertheless remain in full force and effect.

You may not assign or transfer these Terms, by operation of law or otherwise, without Company’s prior written consent. Any attempt by You to assign or transfer these Terms, without such consent, will be null. Company may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.

Any notices or other communications provided by Company under these Terms, including those regarding modifications to these Terms, will be given: (i) via email; or (ii) by posting to the Platform or updating these Terms or other relevant policy. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.

The Platform or Services may contain links to third-party websites or resources. We provide these links only as a convenience and are not responsible for the content, products or Platform or Services on or available from those websites or resources or links displayed on such websites. You acknowledge sole responsibility for and assume all risk arising from, Your use of any third-party websites or resources.

The author’s use of the Rockefeller name reflects his own family name and personal history. The Platform and Services may include historical discussion of the Rockefeller Family Association documents and related family records, including the Transactions of the Rockefeller Family Association books that were passed down to the author. Those materials are used as historical, educational, and illustrative references only. References to the Rockefeller family, Rockefeller Family Association, John D. Rockefeller, John D. Rockefeller Jr., Henry O. Rockefeller, or any related historical persons, records, practices, organizations, or institutions are for historical and educational purposes only. Unless expressly stated, no endorsement, sponsorship, approval, or affiliation is implied between this book, the author, CenturyHouse™, Centuryman LLC, and any Rockefeller-related foundation, company, family office, association, institution, trust, or organization.

Company’s failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Company. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise. Certain portions of the Platform may utilize artificial intelligence, machine learning systems, large language models, automated decision-support tools, or similar technologies ("AI Features") to generate recommendations, summaries, analyses, scores, observations, educational content, or other outputs.

AI-generated outputs may contain errors, omissions, inaccuracies, biases, outdated information, or content that is incomplete or inappropriate for a User's specific circumstances. Users acknowledge that AI-generated content is provided solely for informational and educational purposes and should not be relied upon as professional advice or as the sole basis for any decision. Company does not warrant the accuracy, completeness, reliability, suitability, or usefulness of any AI-generated output. Users remain solely responsible for independently evaluating all recommendations and for all decisions and actions taken in reliance upon any Platform output.

User is responsible for maintaining independent backups of all materials User creates, uses, or uploads to the Platform. Company is not responsible for lost User data, including the tools, resources, and documents provided to Users and the tools, resources, and documents produced by Users through use of the Platform. User is responsible for creating an independent backup of every document User produces on the Platform. 

Company may from time to time provide access to experimental, beta, pilot, preview, early-access, or developmental features ("Beta Features"). Beta Features may contain bugs, errors, interruptions, security vulnerabilities, incomplete functionality, or other defects. Beta Features are provided strictly "AS IS" and "AS AVAILABLE" without any warranty of any kind and may be modified, suspended, or discontinued at any time without notice. Company shall have no liability arising from or relating to the use of any Beta Features.

In addition to software functionality, Company may provide educational programs, group coaching, cohort-based instruction, workshops, consulting engagements, advisory sessions, speaking engagements, or other human-delivered services. All such services are educational and consultative in nature. Company does not assume decision-making authority on behalf of any User, family, business, trust, family office, advisor, or other person or entity. Company does not serve as a fiduciary, trustee, investment advisor, attorney, accountant, therapist, family counselor, or professional services provider. Any recommendations, observations, opinions, or suggestions made during consulting, cohort, advisory, or coaching engagements are non-binding educational guidance only. Users retain sole responsibility for all actions taken or decisions made.

Company may archive or delete inactive accounts at Company's discretion due to inactivity.

Without limiting any other terms of these Terms, You agree not to do any of the following: Use, display, mirror or frame the Platform or Services or any individual element within the Platform or Services, Centuryman’s or CenturyHouse’s name, any Centuryman or CenturyHouse trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without Company’ express written consent; Access, tamper with, or use non-public areas of the Platform or Services, Company’ computer systems, or the technical delivery systems of Company’ providers; Attempt to probe, scan or test the vulnerability of any Company system or network or breach any security or authentication measures; Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by Company or any of Company’ providers or any other third party (including another User) to protect the Platform or Services or Content; Attempt to access or search the Platform or Services or Content or download Content from the Platform or Services through the use of any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by Company or other generally available third-party web browsers; Use any meta tags or other hidden text or metadata utilizing a Centuryman or CenturyHouse trademark, logo URL or product name without Company’ express written consent; Use the Platform or Services, or any portion thereof, for any commercial purpose or for the benefit of any third party or in any manner not permitted by these Terms; Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Platform or Services; Interfere with, or attempt to interfere with, the access of any User, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Platform or Services;

Impersonate or misrepresent Your affiliation with any person or entity; Violate any applicable law or regulation; or

Encourage or enable any other individual to do any of the foregoing.

The relationship between Company and its Users is solely that of an independent provider of educational, informational, organizational, software, consulting, and advisory services. Company is not a family office, multi-family office, trustee, executor, personal representative, trust protector, investment committee member, attorney, or estate administrator for User. Nothing contained in these Terms, the Platform, the Services, any assessment, recommendation, report, communication, meeting, cohort, workshop, advisory engagement, coaching session, or other interaction shall create or be construed as creating any fiduciary, trustee, confidential, agency, partnership, joint venture, investment advisory, attorney-client, accountant-client, therapist-client, family office, or other special relationship between Company and any User. Company does not undertake to act primarily for the benefit of any User, family, family member, beneficiary, trust, estate, family office, advisor, business entity, or any other person or organization. Company does not assume responsibility for managing, supervising, monitoring, implementing, enforcing, or maintaining any family governance structure, family constitution, succession plan, inheritance plan, wealth transfer strategy, educational plan, family council, family policy, or other family-related decision or activity. Users acknowledge that Company's role is limited to providing educational content, organizational tools, assessments, recommendations, frameworks, observations, and related services. All decisions regarding family governance, family leadership, family relationships, succession, inheritance, wealth stewardship, education, philanthropy, values, traditions, and continuity remain solely the responsibility of the User and the User's chosen advisors. To the fullest extent permitted by law, Users expressly waive any claim that Company owed or assumed any fiduciary duty, confidential duty, duty of loyalty, duty of care, duty to monitor, duty to warn, duty to supervise, duty to act in the User's best interests, or any similar obligation arising from the User's use of the Platform or Services. Users further acknowledge that any trust or confidence they place in Company, its personnel, its content, its recommendations, or its methodology is voluntary and does not create any legal duty beyond those expressly stated in these Terms. Users acknowledge that Company may provide similar or identical recommendations, frameworks, methodologies, exercises, or advice to multiple unrelated families and owes no duty to customize recommendations to any User's unique circumstances.

We reserve the right to monitor Your use of the Platform or Services or to review or edit any of Your use for the purpose of operating the Platform or Services, to ensure compliance with these Terms, and to comply with applicable law or other legal requirements. We reserve the right, but are not obligated, to remove or disable access to any information you provide, at any time and without notice, including, but not limited to, if we, at our sole discretion, consider any Content to be objectionable or in violation of these Terms. We have the right to investigate violations of these Terms or conduct that affects the Platform or Services. We may also consult and cooperate with law enforcement authorities to prosecute Users who violate the law. Company's policy is to terminate in appropriate circumstances Customers who infringe the rights of copyright holders. If You are aware of any infringement taking place on the Platform or Services, or wish to notify us of any infringement of Your intellectual property, please notify us at [email protected].